Elsewhere
Support
A person reads every message.
Usually answered the same day.
Email us
If it's about a purchase, write from the address you bought with — it saves a round trip.
support@elsewheregps.comSomething isn't working
The troubleshooting table covers every error Elsewhere can show, and what to do about each one. Most answers are there.
Billing or refunds
Manage or cancel your subscription from your account page. Refunds are covered here.
Telling us about a bug
The useful things: your iPhone model and iOS version, what the app said on screen word for word, and whether you were on Wi-Fi. That's usually enough to find it.
Business enquiries
Partnerships, press, or anything commercial: business@elsewheregps.com. For help with your purchase, use the support address above — it's faster.